Refund policy
***Refund Policy***
We do not offer a refund or exchange for personalized items unless it is a mistake that we made. If the buyer has made a mistake, we regret that we cannot refund or exchange the sign, however, we do offer a discounted replacement. Knots and wood grain will vary from piece to piece. It simply shows the natural characteristics within the wood. These characteristics are not considered defects and we cannot refund for this reason.
We do not offer a refund or exchange for personalized items unless it is a mistake that we made. If the buyer has made a mistake, we regret that we cannot refund or exchange the sign, however, we do offer a discounted replacement. Knots and wood grain will vary from piece to piece. It simply shows the natural characteristics within the wood. These characteristics are not considered defects and we cannot refund for this reason.